Refund Policy

At Digital Hikers, we strive to provide the best services in advertisement, web development, and digital marketing. We value our customers and their satisfaction is our top priority. In the event that you are not satisfied with our services, we offer a 7-day refund policy. Please read the details of our refund policy below:

1. Eligibility for Refunds

  • Refunds are applicable only within the first 7 days from the start date of the service.
  • To be eligible for a refund, you must provide a valid reason for the request, detailing the issues or dissatisfaction with the service provided.
  • Refunds are not applicable if the service has been fully delivered and accepted by the customer.
  • Refunds are not applicable for any third-party expenses or fees incurred during the course of the service.

2. Non-Refundable Services

  • Domain name registration and renewal fees.
  • Hosting services and related fees.
  • Any third-party tools, software, or services purchased on behalf of the client.
  • Services that have been fully rendered and delivered to the client.

3. Refund Process

  • To request a refund, please contact our customer support team at [Your Contact Email] within the 7-day period.
  • Provide your name, contact information, service details, and a detailed explanation of why you are requesting a refund.
  • Our team will review your request and may contact you for further information or clarification.
  • If your refund request is approved, the refund will be processed within 10 business days from the approval date.

4. Partial Refunds

  • In certain cases, we may offer partial refunds based on the percentage of work completed. The amount of the refund will be at the discretion of Digital Hikers.

5. Cancellations

  • If you wish to cancel a service, please contact our support team immediately. Cancellation requests made after the 7-day period will not be eligible for a refund.
  • For ongoing services with a monthly subscription, cancellation will be effective at the end of the current billing cycle.

6. Modifications to the Refund Policy

  • Digital Hikers reserves the right to modify or update this refund policy at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review this policy periodically.

Contact Us

If you have any questions or concerns about our refund policy, please contact us at:

Digital Hikers
[email protected]